Our Commitment to Privacy
Your privacy is important to us. To better protect and inform you, we provide this notice explaining our online information practiced and the choices you can make about the information is collected and used on our main web site, kwiktrip.com (the “Site”), rewards web site, kwikrewards.com (the “Rewards Site”), mobile app (the “Mobile App”) and other electronic services we provide. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. By using any services explained here and accessing our Site, Rewards Site or Mobile App, you consent to the collection and use of information described here. We reserve the right to alter this privacy notice at any time.
The Information We Collect
This notice applies to all information collected or submitted on the Site, Rewards Site, Mobile App or other electronic requests and services. Personal Information collected may include, but is not limited to, name, address, email address, birthdate, Kwik Rewards Plus Debit/Credit card information, and phone number. We may also collect information about purchases such as transaction data and purchase history as well as about your use of the Site, Rewards Site and Mobile App. The exact information collected may vary with the services you use.
The Way We Use Information
We use email addresses, phone number and other information collected through the Site, Rewards Site, Mobile App or other communications to address and answer customer inquiries and issues brought to our attention.
When you register via the Site, Rewards Site or Mobile App, you consent to receiving email marketing messages and other electronic requests (such as survey participation) and may opt in to receive text and push marketing messages. You may unsubscribe from these marketing messages at any time.
We use non-identifying data and aggregate information to better design our Site, Reward Site, and Mobile App as well as to provide value to customers who have registered through them. Such information may be used to target marketing messages and offers on all platforms, coordinate and/or administer sweepstakes and for other internal analysis and promotions. You may request to delete your rewards account at any time.
We may use your personal information for processing transactions and user activity through (i) the Site as in the case of our online shopping cart (ii) the Rewards Site or Mobile App (iii) and in conjunction with company and Kwik Rewards-specific third-party software and administrative systems.
Personal information may be used internally or shared upon customer request for certain customer service and/or Kwik Trip, Inc. store-related inquiries. Examples of these use cases include locating the owner of rewards card left at a store, the proper processing of transactions, theft, and personal inquiry regarding rewards earning/redeeming or past transactions associated with your rewards account.
We do not sell your personal information. Information collected may be shared with administrators, third-party developers and hosting sites, vendor partners and other organizations on an as-needed basis; in such cases, we take reasonable measures to limit sharing and ensure your information is kept confidential.
We may disclose personal account information at the request of law enforcement and as required by law, subject to review and approval by Kwik Trip, Inc.’s Legal Department.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We limit access to information about you to just employees and other agents that need to know it in order to provide the Kwik Trip, Inc. products and services.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we collect information that is NOT personal from those we actually know are under 13. For more detailed information please, visit Kwik Trip’s information collection guidelines on kids’ privacy.
How You Can Access or Correct Your Information
You can obtain your personally identifiable information that we collect online and maintain by contacting us through the Contact Us page. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before obtaining personal information or making corrections.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at Contact Us.