Account Unlocks

Jump to:
SMS | Voice | Email

SMS

How to unlock account via SMS

Enter Email or Username and select Send SMS

After the validation code is entered, you will be required to answer your challenge question

Voice

How to unlock account via Voice

Enter Email or Username and select Voice Call

After the validation code is entered, you will be required to answer your challenge question

Email

How to unlock account via Email

Enter Email or Username and select Send Email

Check your email and follow the instructions for unlocking your account

Lastly, you will be required to answer your challenge question