Kwik Trip values its customers and respects the privacy of their information, which is why, as a precautionary measure, we are letting customers know about a recent security incident that may affect their payment card information.
On September 13, 2019, we discovered that, earlier that morning, an unauthorized skimming device was placed on one point-of-sale pin pad in our store located at 3145 Dodd Road, Eagan, Minnesota. We discovered and removed the device that same day. Customers who used their credit or debit card to complete a purchase inside our Eagan store location on September 13, 2019 may have been impacted.
Upon learning of the issue, we promptly notified law enforcement, which took the skimming device into custody for further inspection. Although Kwik Trip has no evidence of actual misuse of information, Kwik Trip is notifying its customers out of an abundance of caution as the skimming device is designed to capture and transmit information related to credit or debit cards physically used at the pin pad. Specifically, the skimming device may have captured the following information: customers’ credit or debit card numbers; the PIN associated with the debit card, if one was used; and possibly customers’ first and last names. No other personal or financial account information was involved.
We recommend that you remain vigilant for incidents of fraud and identity theft by regularly reviewing your account statements and monitoring credit reports for any unauthorized activity. If you discover any suspicious or unusual activity on your accounts, you should promptly notify the financial institution or company with which your account is maintained.
For further information and assistance, please call our dedicated response line at (877) 594-0959 between 8:00 a.m. to 6:00 p.m. CT, Monday through Friday. For assistance outside of these hours, please call us at (877) 594-5874 (option #2).